Contact GG Store

Let’s get you the right answer.

Need help with a product, an online order or delivery? Contact the GG Store team and include as much detail as possible so we can assist efficiently.

Get in touch

Choose the easiest way to reach us.

For order-related enquiries, please have your order number ready. For product assistance, include the product name or SKU whenever possible.

Our location

GG Store is based in Lenasia, Johannesburg.

Lenasia, Johannesburg

Online orders are delivered using major couriers.

Help us help you

Send the right details the first time.

A little context helps us identify your order or narrow down the right product faster.

01

Order support

Tell us what you need help with and include:

  • Your order number
  • The email used at checkout
  • A clear description of the issue
02

Product assistance

For compatibility or product-selection help, include:

  • The product name or SKU
  • What you need it to do
  • Key size, voltage or capacity requirements

Start an enquiry

Give us the details we need.

Complete the fields and we’ll prepare a clearly formatted email to GG Store in your device’s email app. Nothing is submitted or stored by this page.

Useful details to add
  • Order number, if you have already purchased
  • Product SKU or a link to the product
  • Dimensions, voltage, size or capacity required
  • Photos can be attached after your email app opens

Create your email

Required fields are marked with an asterisk.

You may already find the answer online.

Check frequently asked questions, delivery information or your account before sending an enquiry.